Terms and Conditions
Terms & Conditions
These terms and conditions apply between you (the client) and Countrywide Vehicle Contracts Ltd (CVC) for the acquisition of motor vehicles via various funding methods listed on our website. Vehicles are UK supplied.
Prices
- The prices quoted include VAT if personal leasing and exclude VAT if business leasing. Prices also include delivery to your chosen UK mainland destination, number plate, Road Fund Licence for the term* (variations may apply*) and Vehicle first registration fee.
- CVC reserves the right to change the price either before or after the client accepts any order. CVC shall notify you of such a change and you have the right to cancel your order if the change is not acceptable.
- Prices on the web site are for information purposes only and do not constitute an offer by CVC capable of an acceptance by you.
Orders
Your order of a vehicle from the CVC website is an offer by you. All orders are subject to acceptance by CVC, availability, manufacturer price changes, changes in finance house rates or the rate of VAT and the payment of a deposit in accordance with your accepted order. If the vehicle you have ordered is not available, CVC will contact you by email or telephone to offer possible alternatives. If the vehicle is available and CVC accepts your offer, then CVC may contact you to request payment of a deposit in accordance with your accepted order.
Specification and Images
All images on the website are for illustration purposes only. Whilst every effort is made to verify and ensure the accuracy of the data, the information should only be used as a guide and no purchasing decision should be made without verification of the latest data from either the manufacturer or franchised dealer.
Delivery/Registration
- Upon receipt of correct finance documentation and the balance of any monies due, CVC will arrange delivery of the vehicle to your chosen destination.
- Registration choice is not possible unless you are supplying a cherished plate.
- Delivery dates are subject to change due to delays from the manufacturer or supplying dealer.
Statutory Rights
- Nothing in these conditions shall affect your statutory rights.
- CVC is committed to providing the highest level of customer service. Should we fail in any way, or you have any complaint about our service, we will endeavor to resolve the issue or issues to a satisfactory resolution as promptly as possible.
- For a copy of our customer complaints procedure, or if you have a compliant about our service you should email info@cvclease.co.uk. We are committed to acknowledging your complaint within 2 working days of receipt and undertaking all reasonable efforts to resolving the issue as quickly as possible.
